Privacy Policy

Last updated: May 12, 2026

1. Introduction

Kuangshan Heavy Machinery respects your privacy. This Privacy Policy explains how we collect, use and protect information submitted through our website, contact forms, email, WhatsApp or other communication channels.

2. Information We Collect

We may collect the following information when you contact us or submit an inquiry:

Your name, company name and contact details.
Email address, phone number, WhatsApp number or other communication information.
Project information, such as crane type, lifting capacity, span, lifting height, site conditions and project location.
Files, drawings, photos or technical documents you choose to send to us.
Basic website usage data, such as pages visited, browser type and approximate location.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotations.
Recommend suitable crane products or lifting solutions.
Communicate about technical requirements, orders, delivery or after-sales support.
Improve our website, products and customer service.
Comply with legal, security or business record requirements.

4. Cookies and Website Data

Our website may use cookies or similar technologies to improve browsing experience, analyze website traffic and support basic website functions. You may disable cookies in your browser settings, but some website features may not work properly.

5. Information Sharing

We do not sell your personal information. We may share necessary information only with trusted service providers, logistics partners, technical teams or legal authorities when required for quotation, order fulfillment, customer service, website operation or legal compliance.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain your information only for as long as necessary to respond to inquiries, provide services, maintain business records, complete transactions or comply with legal obligations.

8. International Users

If you contact us from outside China, your information may be transferred to and processed in China or other locations where our service providers operate. By submitting your information, you agree to such transfer and processing.

9. Your Rights

You may contact us to request access, correction or deletion of your personal information, subject to applicable legal and business record requirements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those third-party websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: sales@minehenancranes.com